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Terms & Conditions

Last updated: 26 August 2025

Introduction

Welcome to My-Beacon. By using our Services, you agree to these Terms and Conditions. If you do not agree, please do not use our Services.

In these Terms and Conditions, references to “we”, “us”, or “our” mean Empath Magna LTD, a company registered in the UK with company number 15801751 and registered office at 71-75, Shelton Street, Covent Garden, London, WC2H 9JQ. My-Beacon is a trading name of Empath Magna LTD.

Beacon Service:

Beacon Services

These are services shown on the Beacon Types & Pricing page.

User Responsibilities

  1. You are responsible for ensuring that the correct individuals are notified when a Beacon is triggered.
  2. You agree not to misuse the service for any illegal or unauthorized triggering of the Beacon.
  3. You acknowledge that we provide the Beacon service as a convenience, and we are not responsible for issues arising from outages, incorrect setup, or unauthorized access.

Beacon Duration and Expiry

  1. Beacons are active for 1 year from creation unless otherwise specified.
  2. Before a Beacon is disabled, you will receive a notification and have the opportunity to renew the Beacon, subject to a renewal fee.
  3. Once a Beacon is disabled, it will remain in our system for a 30-day archive period, during which it can be re-activated upon request.
  4. After the 30-day archive period, the Beacon will be permanently removed from our system and cannot be recovered.

Service Description

Beacon provides a simple and convenient method for people to notify you when something has gone wrong. The service is offered as-is and may be updated or modified at any time.

Service Availability & Liability

  1. We strive to maintain uptime, but we do not guarantee the service will be available at all times.
  2. We are not liable for any losses, damages, or incidents resulting from the use of My-Beacon or the Beacon service.

Beacon Services Disclaimer

  1. By using the Beacon service, you acknowledge that this feature is intended to offer peace of mind by allowing third parties (such as members of the public) to notify you in the event they observe an issue relating to your property (personal possessions or belongings such as your home, caravan, boat etc).
  2. The effectiveness of this service is dependent on the presence and willingness of individuals to notice, scan, and act upon the Beacon QR code. We make no guarantee that you will be notified in the event of damage, loss, or other incidents.
  3. This service does not function as a monitored security system or emergency response tool. It remains your sole responsibility to ensure appropriate measures are in place to protect and monitor your property (personal possessions or belongings such as your home, caravan, boat etc).
  4. We accept no liability for any failure to notify, delays, or consequences resulting from a lack of third-party interaction with the Beacon QR code.
Warning This service does not function as a monitored security system or emergency response tool. The effectiveness of this service is dependent on the presence and willingness of individuals to notice, scan, and act upon the QR code provided by the Beacon service.

Data Security & Privacy

  1. We take privacy seriously. All contact details are either encrypted or hashed.
  2. We do not sell any user information to third parties.

Internet Connectivity Disclaimer

  1. Access to a Service, requires a stable internet or cellular data connection.
  2. Installation or usage of these services in areas with limited or no connectivity may result in an inability to access the information.
  3. We accepts no responsibility for any loss, delay, personal harm, or health impact resulting from failure of service arising from lack of mobile signal, data coverage, or internet access.
  4. It is the responsibility of the owner (Service Manager) to ensure that the intended installation location is suitable for internet-connected use.

Text Message Credit Disclaimer

  1. For services that support text message notifications, My-Beacon accepts no responsibility for any loss, delay, or damage resulting from the unavailability of Text Message notifications due to insufficient Text Message credit.
  2. It is solely the responsibility of the Service Manager to ensure that adequate Text Message credit is maintained to meet their notification requirements.
  3. No guarantees are provided for message delivery where Text Message credit is unavailable.

GDPR Compliance

Under the General Data Protection Regulation (GDPR), users based in the UK and EU have the following rights regarding their personal data:

  1. Right to Access - You can request a copy of your personal data.
  2. Right to Rectification - You can correct or update inaccurate data.
  3. Right to Erasure (“Right to be Forgotten”) - You can request that we delete your data.
  4. Right to Restrict Processing - You can request limited use of your data.
  5. Right to Data Portability - You can request your data in a structured format.
  6. Right to Object - You can opt out of processing based on legitimate interest.

To exercise these rights, please contact us.

Changes to These Terms

We may update these Terms from time to time. Continued use of the service after changes are made constitutes acceptance of the revised Terms.

Contact Us

If you have any questions about these Terms, please contact us.

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